Course Title: Aviation/Aerospace System Analysis Methods

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Embry-Riddle Aeronautical University

Worldwide Campus

Eastern Region

Elizabeth City Campus


Course Number: MGMT 321

Course Title: Aviation/Aerospace System Analysis Methods

Academic Term: W1/11: October 17, 2011 – December 18, 2011

Course Hours: 3 Credits Lecture 40 hours/Lab hours 0

Meetings: Wednesday classes 4:45 PM to 8:15 PM (1:00 hr online)

Location: USCG Aviation Technical Training Center, Building 4

Instructor: Chad Long, PhD

Office Hours: by appointment

Telephone: (252) 202-1316 Cell phone (call prior to 9:30 PM)

E-Mail: or

Campus: (252) 331-2225 Academic Support is Kelly Griffith

(252) 331-1011 FAX


Kendall, K. E., & Kendall, J. E. (2010). Systems analysis and design (8th Ed.). Upper Saddle

River, NJ: Pearson/Prentice Hall. ISBN: 13:978-0136089162.


Computer Skills


An overview of the system development life cycle is provided in this course. Emphasis on current system documentation through the use of both classical and structured tools/techniques for describing process flows, data flows, data structures, file design, input and output designs, and program specifications.


This course is a required course for the Aviation/Aerospace Management Information systems area of concentration in the BS degree program in Aviation Business Administration, and an elective course for the Minor program in Aviation Business Administration, and an elective course in degree programs permitting open electives.


Upon course completion, students will be able to:

1. Use the Systems Development Life Cycle (SLDC) approach for the analysis and design of systems and to compile data dictionaries. (BSTM PO 3)

2. Know the steps of the SDLC and how to apply it to a real system. (BSTM PO 2)

3. Examine the need for sampling and investigating hard data and analyze process specifications for structured decisions. (BSTM PO 3)

4. Recognize that different levels of management require different systems. (BSTM PO 4)

5. Understand the concept of Joint Applications Design (JAD) and when to use it. (BSTM PO 2)

6. Understand the concept of sampling for information requirements analysis.


7. Determine the necessary steps to prepare and organize the interview and requirements of the systems proposal. (BSTM PO 3)

8. Use prototyping and rapid application development to observe user reactions and design user interfaces. (BSTM PO 3)


This course is offered in a blended format. 67% of the required course will be conducted in-class. 33% will take place online in Blackboard. Class meetings will be comprised of lectures, audio-visual presentations, discussions, exercises, and student presentations. Online activities will include discussion with classmates, posting of your work, reviewing classmates’ work, and feedback from the instructor on your work. During the first class meeting, we will thoroughly review the online Blended Course activities. See Guidelines for Blended Assignments below.


Class Participation 15%

Online Blackboard Assignments/ Participation 15%

Homework 10%

Paper (30% Style/ 70% Content) 10%

Paper Presentation 5%

Exams (3) 45%

Total 100%


Grade Points Grade

90 - 100 PTS A (Superior)

80 - 89 PTS B (Above Average)

70 - 79 PTS C (Average)

60 - 69 PTS D (Below Average)

Below 60 PTS F (Failure)


NOTE ON LIBRARY USE: The Jack R. Hunt Library, located on the Daytona Beach Campus, is the primary library for all Worldwide Campus students.



Phone: (800) 678-9428 or (386) 226-6947

(Voicemail is available after hours)

Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m. EST


  • Resident Campus Riddle Aviation Collection (RAC). Available at the Resident Campus.

  • Worldwide Campus Videotape Library. Available at the Resident Campus.

  • Guide to Library Resources (Area Libraries). Available at the Resident Campus.

  • Worldwide Campus Student Handbook: [On-line] within Catalog. Available at

  • American Psychological Association. (2010). Publication manual of the American Psychological Association (6th ed.). Washington, DC: American Psychological Association.


All assignments will be completed in a professional manner and on time, unless prior arrangements have been made with the professor.


The topic of the student essay is "My application of Management 321." Appropriate essays could be a general summary of how you plan to use many of the principles of this class or an in-depth examination of just one aspect (such as operations control, motivation, staffing, etc.) The requirements of the essay include:

  1. Formatted in APA.

  2. Minimum of 5 pages. The 5 pages includes: 1 cover page, 3 essay pages, and 1 reference page.

  3. Minimum of 3 references. One of the references must be scholarly articles published after 2005.

  4. PowerPoint presentation. The last day of class you will present your essay to the class. The PowerPoint presentation needs to be turned in to me at least 24 hours prior to the presentation date. Note: the presentation will not just be the reading of your essay.


Each week there will be discussion questions and/or assignments posted on the course discussion board. The purpose of the discussion board is to provide students with the 33% interaction they would normally get if the class met each week for the full period (4 hours and 45 minutes).

You will need to read the question, the assignment, or the article posted, and then provide a 300-500 word (about two or three paragraphs minimum) initial post based on the text or other sources utilized, and include reference links to the sources you have used to compile your information. In addition to your initial posting, you should read all other postings, and provide a reply to at least one of your classmates’ initial postings as well as a reply to their reply to you (one each as a minimum) There is no specific criteria for commenting on classmate postings, but please avoid one and two line comments. As you review your classmates’ Blackboard discussion postings consider: Is their posting based on fact, opinion, experience or information in the text book? Do you have information (fact, experience or textbook reference) that supports or negates their posting? Is there another way to look at the concept or point that is up for discussion?

I encourage you to add your opinion, but the overriding emphasis should be on what the text and other professional sources state. The online discussion is judged both on quality and quantity as outlined above. Completing the assignment, activity or discussion question for each week happens only in the week it is listed for. Do not jump ahead unless you will not have access to a computer due to TDY or vacation. Please advise me via email when you will be unable to participate due to travel. Any postings not meeting this criteria will not receive credit.

Module assignments and Discussion Questions should be completed before the assigned class period date so as to act as catalysts for meaningful classroom discussions. Assignments are due within one week from the assignment date. Lesson One assignments are provided at the beginning of the term. Therefore, the assignments for week one will be due by the evening prior to the first class, and so forth. This is a professional responsibility to the rest of your classmates as well as to yourself.


For this term, the first day of the term is October 17, 2011. It is Worldwide policy that all students who are enrolled in a class, sign into their class through Blackboard on the actual first day of the term. The purpose of signing into Blackboard on the first day of the term is to look for student assignments, announcements from the faculty teaching the class, and to check for any last minute changes.


Any student who has a disabling condition that requires special arrangements in order to meet course requirements should consult with the instructor.


Embry-Riddle is committed to maintaining and upholding intellectual integrity. All students, faculty, and staff have obligations to prevent violations of academic integrity and take corrective action when they occur. The adjudication process will include the sanction imposed on students who commit the following academic violations, which may include a failing grade on the assignment, a failing grade for the course, suspension, or dismissal from the University:

1. Plagiarism: Presenting as one’s own the ideas, words, or products of another. Plagiarism includes use of any source to complete academic assignments without proper acknowledgement of the source. All papers submitted for grading in this course may be submitted to where the text of the paper is compared against information contained in the database. Papers submitted will also be included in the database and become source documents for the purpose of detecting plagiarism.

2. Cheating: A broad term that includes the following:

a. Giving or receiving help from unauthorized persons or materials during examinations.

b. The unauthorized communication of examination questions prior to, during, or following administration of the examination.

c. Collaboration on examinations or assignments expected to be individual work.

d. Fraud and deceit, that include knowingly furnishing false or misleading information or failing to furnish appropriate information when requested, such as when applying for admission to the University.


Please reference Catalog for standard student behavior.

Learning should be each student’s priority for the time that he/she is in class.  Students can bring a computer to class to support this.  However, if students are observed accessing any material or using applications that are not relevant to class, they will be asked to put away their computer.  If a student’s computer use is disruptive to class, at a minimum, he or she will be asked to leave.  All phones should be off or the ringers should be set to vibrate during class.  If a student needs to take a call during class, he or she must step out before answering the call.  Texting during class is not allowed and will result in the student being asked to leave the class. Phones must be put away during closed-book exams to avoid the appearance of impropriety.


The faculty of Embry-Riddle Aeronautical University affirms the importance of prompt and regular attendance on the part of all students. Quality instruction clearly depends upon active student participation in the classroom or its equivalent learning environment. Your participation is particularly important in this course, since each class constitutes a significant percentage of the total course. All absences, regardless of reason, require a make-up assignment, mutually arranged between the instructor and the student. If an absence is anticipated, the student should notify the instructor, preferably in advance. Students are encouraged to assist each other with access to class notes for missed classes.


As a MINIMUM, all students are EXPECTED to have READ and thought about the information provided in the assigned chapters BEFORE class commences! This is a professional responsibility to yourself and your classmates. Active participation in class discussions is an important element of a collegiate program; it is evaluated by instructors and is reflected in the assignment of course grades. Participation includes the quantity and quality of comments and class discussions, lively fellowship, positive contributions to group assignments, ability to respond to questions by classmates and the instructor and ability to work as a member of a group. Students are expected to synthesize, analyze and integrate all reading assignments. It is obvious that consistent attendance and being on time is an essential ingredient of participation.


In addition to the specific content of this course, there will a concentration on the development of the students’ computing, critical thinking, speaking and writing skills:

  1. Computing: Students will be expected to use computer technology in this course. Use of word-processing to compose and edit course papers, PowerPoint or HTML to make class presentations, and E-mail to communicate with other students and the instructor is the recommended class standard. Students should be familiar with the current version of Blackboard, navigating through and interacting with posted course materials, and the use of student email, on-line library databases, and other tools available through the site.

  2. Critical Thinking: Students will be encouraged to form their own opinions and analysis of the relevant course topics and information. Throughout the course, they will be encouraged to use clear, logical thinking. The ability to analyze situations using sound, scientific reasoning will be emphasized.

  3. Decision-Making: Employers of ERAU graduates stress that decision-making is one of the most valued attributes of employees and associates they wish to hire. Being able to quickly assess a situation, examine all possible alternatives then, decide on the best course of action is truly a learned skill and behavior valued by industry.

  4. Information Retrieval: The ability to quickly and accurately locate information to aid critical thinking and decision making activities is enhanced by todays digital, easy to access world database. This skill also involves the knowledge and use of retrieval instruments such as WWW browsers, search engines and CD-ROM library archives.
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