A world of Information : Creating Multicultural Collections and




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A World of Information :

Creating Multicultural Collections and

Programs in Canadian Public Libraries




Edited by
Joanne Godin


Ottawa 1994





A World of Information: Creating Multicultural Collections and Programs in Canadian Public Libraries


Original edition:

Edited by Joanne Godin
61 p., 1994
ISBN 0-662-22339-X
Cat. no. SN3-294/1994E


French title: Le Vaste Monde de l'information : comment créer des collections et des programmes multiculturels dans les bibliothèques publiques canadiennes


The National Library of Canada has prepared this book primarily for librarians in towns and small cities to help them establish continuing contacts with the ethnocultural minority communities that may use the library's multilingual collection. By following the advice and practical suggestions in this book, librarians should be able to find the support and information they need to manage a multilingual collection.


Print copies available from the National Library

Table of Contents


Foreword

Building a Multilingual Collection in Your Public Library
This book will help you to get started
Multiculturalism in Canada
Multicultural library services
Marketing a small multilingual collection
Guidelines from the Canadian Library Association
Establish contact with minority communities
Build a multilingual collection slowly

Creating a Profile of Ethnocultural Minority Communities
Learn about community members
Use statistics to supplement personal accounts
Canada's ethnocultural minority groups
Regional statistics

Bringing Your Library to the Community
Use the community network
Get information directly to the community
Train staff for outreach and multicultural service

Bringing the Community to Your Library
Within the library
Multicultural library programs
The Surrey Public Library
Promote your library's services
Translation and "transcreation"

Multicultural Staff Training
Multicultural workshops

Where Do We Go from Here?
Reaching out to the community
Improving quality of service
The challenge and opportunity of diversity

Footnotes

Selective Annotated Bibliography


Foreword


The National Library of Canada established the Multilingual Biblioservice in 1973 in response to a perception in the Canadian library community that the demand for books in languages other than English and French was growing. The report of the Royal Commission on Bilingualism and Biculturalism included a recommendation that Canada's policy on multiculturalism be strengthened. Clearly, the National Library of Canada had a role to play in promoting the multicultural nature of our country.

Twenty years later, the numerous multilingual collections and programs present in libraries across the country testify to the success of the Multilingual Biblioservice. The fact that many members of the Canadian library community are now able to fulfill the needs of their users, combined with the effects of budget constraints and resource reductions, have encouraged the National Library to reconsider the role of the Multilingual Biblioservice. Consultations with other libraries continue, and the Library is committed to continuing to serve Canada's diverse population.

This publication, A World of Information, is one part of our contribution to multilingual services in Canadian libraries, and has been produced with the support of the Multiculturalism Secretariat, Department of Canadian Heritage. It follows the production of a report on library services to multicultural communities commissioned jointly by the National Library of Canada and Multiculturalism and Citizenship Canada and prepared by information resources consultant Françoise Hébert. We hope that libraries will find A World of Information a valuable source of information in their work of serving users from diverse cultural backgrounds.

Marianne Scott
National Librarian

Table of contents


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